The Ability Model of EI
Teaching EI since 1996:
Virtual MSCEIT Certification
Objectively Measure EI
I was recently going through my desk and found an announcement from October 1996 offering a training session on EI at the Smithsonian Museum in Washington DC. I was one of 5 or 6 presenters (Jack was another). Twenty-five years! Headed to Tokyo a few years later to do EI workshops. And visited a few schools in the early 2000's to introduce EI to them - our Mood Meter and Blueprint.
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David is a co-author of the Mayer, Salovey, Caruso Emotional Intelligence Test (MSCEIT), The Emotionally Intelligent Manager (with Peter Salovey), A Leader’s Guide to Solving Challenges With Emotional Intelligence (with Lisa Rees), Educator's Practical Guide to Emotional Intelligence (with Lisa and David Adams) and co-developer and co-author of the Ruler program Anchors of Emotional Intelligence. He developed the Mood Meter and EI Blueprint, core aspects of EI training around the world. He has co-authored more than 50 chapters and scientific articles.
David is the senior advisor to the Dean of Yale College and a research affiliate at the Yale Center for Emotional Intelligence.
Previously, David held positions in market research, strategic planning, and product management. He was a National Institute of Child Health and Human Development pre-doctoral fellow and received a Ph.D. in Psychology from Case Western Reserve University. He was then awarded a National Institute of Mental Health fellowship and spent two years as a post-doctoral fellow in Developmental Psychology at Yale University.
Disclosures: I have taught classes, given lectures at various universities, including Yale, and I do research but I am not a professor. My part-time Yale role is in OD/HR. My work for EI Skills Group is independent and my workshops are not Yale courses. I receive royalties on the MSCEIT, on my books and on Mood Meter posters. Thank you!
Two Fridays in November, contact me for dates
Offered by David R. Caruso
About MSCEIT: The MSCEIT is an ability measure of emotional intelligence. It consists of 141 questions with 8 different types of items. The MSCEIT is currently being revised. We anticipate the new version being available mid-2022. If you are certified on the existing version, you will be certified on the new version and will not need to be re-certified. You will have access to the new certification materials.
About Certification: Test publishers provide certification for their assessments, and in the case of MSCEIT, Multi-Health Systems (MHS), is the publisher. MHS requires everyone to be certified to be able to purchase the MSCEIT. I developed the certification course content and together with a colleague provide certification training.
Certification Pre-Work: There are a few steps to complete before moving to certification content.
MSCEIT Online Pre-work: Watch three videos (each about 10-15 minutes).
Take the MSCEIT: About 30-45 minutes.
Your MSCEIT Feedback: Once you take the MSCEIT, a MSCEIT certified person will give you feedback and will e-mail your MSCEIT report after the feedback session. The session takes 1 hour to 1 hour 10 minutes. Remember to give us adequate lead time to schedule time with you before the workshop begins (feedback is built into one-on-one certification).
Review of Materials: you will get access to the 150-slide PowerPoint file and read through slides 1 to 70 before the first day of the workshop. We will review this material during the first session but will focus on the MSCEIT scores and interpretation.
Workshop: The test publisher requires a certain number of hours of instructional time. Depending on your time zone (I am on the east coast of the US) we break this into 2 or 3 synchronous sessions. You will receive a link to the certification materials and we use Zoom for the training itself. A 59-item multiple choice exam is given afterwards and then your certificate is issued.
Follow-Up Support: We will stay in touch with you as you use the MSCEIT and will be available for consultation.
Fees: Certification fee is 2295 USD per person. We reduce the fee for a virtual course to 2095 USD (you print all materials), paid via ACH, wire transfer or PayPal.
More Information: https://youtu.be/fOzz4ib9eSo (Note: ICF credits are not granted for the course.) Email me at firstname.lastname@example.org to make sure the course will meet your needs and for details on how to sign up.
On-site, public and virtual.
(ICF credits no longer available.)
One of the most important questions you can ask!
Many people are aware of EI by reading a book by journalist Dan Goleman. The theory of EI was developed by Jack Mayer and Peter Salovey in 1990. They modified their theory in 1997: "Emotional intelligence is the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth". EI is a set of hard skills, it predicts important life outcomes - although it is not the most important skill or attribute. The ability model is a great theory with incredible practical, everyday applications.
The four hard skills are the ability to Perceive, Facilitate, Understand and Manage emotions. Each ability has its own characteristics and all work together to form emotional intelligence. We use the more memorable labels of Map (Perceive), Match (Use/Facilitate), Meaning (Understand) and Move (Manage), for better retention. We define EI as a broad intelligence and we measure it objectively. This is critical because most people overestimate their EI and the more they overestimate their EI the less interested they are in developing the skills.
It's a very practical theory and we've been using the EI Blueprint for more than 20 years. You first Perceive or Map emotions (yours and others) and then you Match those emotions to the task or to other people (connect with them). These experiences are further analyzed, and you Understand the meaning of emotions - what caused them, what they are called, how they may change. Finally, you Move and Manage these emotions. If the emotions are helpful you still need to make slight adjustments to maintain them and if the emotions are not helpful you engage in strategies to alter them.
About MSCEIT: The MSCEIT is an ability measure of emotional intelligence. It's an objective measure, critical because many people overestimate their EI! Group or One-on-One! See short video about the MSCEIT here (ICF credits not applicable). Email me with your reason for attending a course (email@example.com).
What do managers and professionals need to succeed? They need to be smart, they need superb technical skills and they need to work hard. But beyond analytical intelligence and technical skills, professionals need other skills to better lead people, communicate effectively, adapt to different cultures, read people, and handle stressful situations. It is an effective professionals who can accurately map how you and others feel, match the feelings to the task at hand, understand the meaning of these feelings and how they will change, and then move these feelings to achieve a positive outcome.
Our best clients are those who are very skeptical about emotions and emotional intelligence. The reason for our success is that emotions, in our approach, contain data and information which must inform our thinking in order for us to make optimal decisions and take effective action.
The ability approach to EI respects the importance of traditional or analytical intelligence (IQ). The ability approach to EI has a solid grounding in basic and applied research. We demonstrate the role emotions play in decision making and in leadership which allows participants to buy into the concept. Our training applies emotions and EI to the everyday work life of participants.
And, it "works" - from the US, Canada, Brazil, Chile and Argentina - to China, Japan and Korea - to Russia, Germany, Italy, Spain, UK and Ireland - managers start out skeptical but learn important hard skills they can immediately apply.
Interested in teaching teachers about EI? Looking for EI training for your students? Interested in the RULER approach to SEL? The basic building blocks, or anchors, of this program come from the Mayer-Salovey ability model of EI. The Mood Meter and EI Blueprint were in our 2004 book.
We base this training on our new book on how educators can apply EI to classrooms and to schools.
I began this work in schools in 2001 and am a co-author of the RULER “anchors” training. My colleagues and I can deliver high-quality training events, parent discussions and teacher in-service training (but not Ruler training per se).
We provide virtual MSCEIT assessment for leaders and educators. The process includes online MSCEIT administration, a one-hour one-on-one feedback session, MSCEIT report and a 15-minute follow-up session. Email for details. $525 USD (ask about discount for educators).
MSCEIT questions are "different", so it's important to understand how the test works before you take it.
First, there are better and worse answers on the MSCEIT. In other words, there are right and wrong answers – you may receive partial credit for some answers.
Second, MSCEIT questions do not ask for your personal reaction. You need to select the most effective strategies for getting desired results or the most correct answers.
Third, some MSCEIT questions may not seem relevant to the work you do. The experience of taking the MSCEIT will likely be different than the experience of taking other tests.
Fourth, the MSCEIT is measuring emotional skills in an objective, but indirect way. Research has shown that scores on the MSCEIT are related to certain aspects of real-world performance.